Bill Kane/Adriaan Mulder(英文版)(ppt 62页)
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Bill Kane/Adriaan Mulder(英文版)内容提要：
MEDIC AT THE COURIER COMPANY
1 Get the set-up clear - Project Charter
2 Introduction to MEDIC
3 Map & Measure
4 Evaluate & Explore
5 Define and Describe
6 Implement and Improve
7 Conform and Control
8 Wrap up
Ground rules：
Active participation
Try new things
Teamwork
Work on other people´s ideas
Time-keeping
Training method：
Presentations
Facilitated classroom discussions
Breakout sessions
Simulation game
Debrief and plus points/areas for improvement
Training material
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