加拿大某咨询机构为香港地铁做的绩效咨询(ppt 35页)
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加拿大某咨询机构为香港地铁做的绩效咨询内容简介：
Implications of The Fish Tank Syndrome
We need a variety of perspectives and with which to obtain a balanced, disciplined and dynamic view of our businesses
We need to develop a common / agreed understanding of the business and all of its characteristics
We need a constantly available set of reference points to which we can return
We need a living repository in which locate and maintain knowledge
Result – What Is At Stake
Inappropriate measurement systems can be costly experiments
Sobey’s $50m ERP write off
Boeing’s production problems in the late 1990’s
Malcolm Baldridge winner, Wallace Co’ bankrupt
Fortune 500 companies will face a $31.5 Billion knowledge deficit next year
By how much can profit be increased by changing your product/market mix to focus on your most profitable products
Performance Architecture
A combination of a business logic methodology, relevant software and systems capability. The links between the tools are as important as the tools themselves.
Performance Architecture to Drive Value
Understand the Organization
Value-Based Management
“VBM is a holistic management approach that encompasses redefined goals, redesigned organizational structures and systems, rejuvenated strategic and operational processes, and even revamped human resources practices”.
“This holistic practice of VBM is in sharp contrast to the finance-driven appearance that VBM has taken on in the past …”
INSEAD Working Paper, Are you (Really) Managing for Value?
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