福特汽车6SIGMA推行教材(英文版)(PPT 54页)
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Deming taught:
Importance of understanding variation in work processes
Role of management in leading for quality
Application of statistics
Plan-Do-Check-Act
Juran taught:
Breakthrough performance
Pareto effect
Importance of management principles
Quality by design and planning
Crosby taught:
Customer requirement is performance standard
Quality maturity is a journey
Preventive action as basic approach
Taguchi taught:
Cost of poor quality is loss to society as a whole
Robust quality is designed for consistent production
Design control is more important than production control
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