DQZZ咨询—下一代客户关系管理.pdf

资料简介：

CONTENTS

Introduction ................................................................................2
How Traditional CRM Ignores the Customer ............................3
The Evolution of CRM .................................................................6
The Competitive Advantages of Next Generation CRM ...........8
Implementing Next Generation CRM ........................................11
Next Generation CRM Market Imperatives ...............................16
Next Generation CRM in Action: The ipulsys Case Study .........18
Why Next Generation CRM Works ..............................................23
Endnotes & Acknowledgements ................................................24

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上一篇：大客户销售技术之基础.ppt77

下一篇：读懂顾客的心.ppt30

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物流客户信息归类整理与评价(PPT 43页)

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客户管理-下.pdf12