Performance Management(英文版)(ppt 213页)
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Performance Management(英文版)内容提要：
Introduction：
Measuring productivity/ performance requires a system view of an organization or a unit of analysis.
Measuring productivity/ performance is common.
Understanding of impacts from low productivity is critical for management (competitiveness).
Understanding of unit dimensions and definitions are essential for measurement.
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Basics on Measurement：
Issues of Measurement “Robustness”
(financial and non-financial dimensions such as weight, distance, volume, time, utility consumption, and so on):
Labor: $, hours, and headcounts
Materials: $, kilograms, m3, and m2
Space: $ and m2
Machines: $ and hours
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Consideration during Use：
Opportunity Gain = Consume less resources or inputs less than a unit should have or generate more revenue or output value than a unit should have
Opportunity Loss = Consume more resources or inputs less than a unit should have or generate less revenue or output value than a unit should have
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