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QS-9000审核员培训教程(英文版)(ppt 185页)

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QS-9000审核员培训教程内容摘要:
This module will discuss:
Definition of quality
Cost of nonquality
Cost of quality
Prevention costs
Appraisal costs
Quality system

Variables Affecting Quality:
Accuracy in identifying customer requirements and expectations
Adequacy of raw materials
Adequacy of product design
Competency of personnel
Variances in process equipment
Adequacy of measures taken to prevent damage to the product after production
Control of production conditions, such as cleanliness, humidity, and temperature
Control of changes in design or in customer requirements
Control of production process support systems, such as electric power, compressed air, and water
Adequacy and accuracy of test and inspection equipment
Correctly identifying inspection and test criteria

QS-9000 Overview:
This module will discuss:
Quality system documentation
The twenty elements that are ISO based
The automotive sector-specific requirements
The customer-specific requirements
Quality System Requirements QS-9000
Developed by Chrysler, Ford, General Motors
Harmonizes Chrysler’s Supplier Quality Assurance Manual, Ford’s Q-101 Quality System Standard, and GM’s NAO Targets for Excellence
Founded on ISO 9001:1994, Section 4
QS-9000 applies to all direct internal and external suppliers to OEMs of:
Production materials
Production or service parts
Heat treating, painting, plating, or other finishing services

 


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