业务流程重组基础(PPT 51页)

What is BPR
What the term BPR means?
Where it has come from?
What distinguishes it from other manage-ment philosophies?
Why it has captured the imagination of so many managers?
How the traditional organization works
A triangle is used to represent an organization - the majority of people work lower down the organization and the management hierarchy extends all the way to the pinnacle.
The organization is made up of a number of sub-organization in the form of groups of specialists known as functions, each of which has its own management hierarchy.
Functional Hierarchy
Management focus has traditionally been on the functional hierarchy.
Functional Hierarchy
There are many different departments and  people are recruited into one functional department;
Each department is responsible for undertaken one part of the whole tasks;
This chain of linked department allows for specialization;
This model is so widely established that it is rarely questioned.

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