酒店六西格玛培训讲座(英文版)(ppt 66页)
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酒店六西格玛培训讲座(英文版)(目录：
1、Six Sigma: What It Is Not!
2、Six Sigma Roles
3、Training & Tools—Black Belt
4、Other Important Six Sigma Roles
5、Six Sigma APD Rollout
6、Six Sigma Training Deployment
7、Global Status
8、Six Sigma Benefits Snapshot
酒店六西格玛培训讲座(英文版)(内容提要：
Six Sigma Roles: Master Black Belt：
Support, challenge & guide project selection through the Six Sigma Council (e.g., what projects should property work on).
Leadership, direction, guidance & support to AMD, VP’s & GM’s relating to Six Sigma
Coach & consult to Black Belts, & apply Six Sigma methods in area of responsibility (area, division, or corporate)
Analytical “horsepower”, intellectual curiosity & problem solving skills
Ensure quality & robustness of project integrity & team solutions
Drive innovation transfer; prevent “reinventing the wheel”
Achieve measurable financial and customer loyalty results: complete approximately 15 to 30 projects, depending on size, complexity and resources (approximately $5 -$10MM annually)
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