从质量优异到业绩卓越_管理的系统方法(PDF 34页)
所属分类：质量控制
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资料简介：
Also Available from ASQ Quality Press:
The Executive Guide to Improvement and Change
G. Dennis Beecroft, Grace L. Duffy, and John W. Moran
The Change Agent’s Guide to Radical Improvement
Ken Miller
The Change Agents’ Handbook: A Survival Guide for
Quality Improvement Champions
David W. Hutton
Managing Change: Practical Strategies for Competitive Advantage
Kari Tuominen
Quality Problem Solving
Gerald F. Smith
Root Cause Analysis: Simplified Tools and Techniques
Bjørn Andersen and Tom Fagerhaug
Principles and Practices of Organizational Performance Excellence
Thomas J. Cartin
Six Sigma Project Management: A Pocket Guide
Jeffrey Lowenthal
Customer Centered Six Sigma: Linking Customers,
Process improvement, and Financial Results
Earl Naumann and Steven H. Hoisington
ISO 9001:2000 for Small and Medium Sized Businesses
Herbert C. Monnich, Jr.
The Certified Quality Manager Handbook, Second Edition
Duke Okes and Russell T. Westcott, editors
To request a complimentary catalog of ASQ Quality Press publications,
call 800-248-1946, or visit our Web site at http://qualitypress.asq.org
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