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Six_Sigma[1](PPT 26页)

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资料简介:

What is Six Sigma ?  
Measure of how well a process is performing
       - Six Sigma process produces 3.4 defects per
         million opportunities
       - Most companies are at 3-4 sigma level
Philosophy of reducing defects so we can improve customer satisfaction and reduce costs
Business Strategy that increases process performance resulting in enhanced customer satisfaction and improved bottom line ($$).  

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