珠宝行业基于胜任力的绩效考核系统（英文）(ppt 56页)
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珠宝行业基于胜任力的绩效考核系统（英文）内容提要：
Key goals
Aligning employees with organisational vision, mission, values and strategies.
Distributing “just in time” learning opportunities.
Integrating performance systems
Building and retaining intellectual capital
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Behavioural competencies
Properties of the person
What people ARE?
Underlying characteristics of an individual that is causally related to criterion-referenced effective and/or superior performance in a job situation.
e.g. achievement orientation
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Best practices - behavioural
Develop a competency model.
Establish criterion samples
Compare high performers with low performers.
Behaviour event interviews
Expert panels
Studying incumbent/future jobs.
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