Communications Management（英文版）(ppt 25页)
所属分类：KM知识管理
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资料简介：
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Communications Management（英文版）内容提要：
Outputs
Communication management plan – provides:
Collection and filing structure – Methods used to gather, update, and store various types of information
Distribution structure – Specifies to whom information will flow and what method will be used to distribute various types of information.
Description of information to be distributed – Includes format, content, level of detail, and conventions and definitions to be used
Production schedules – Show each type of communication
Methods for accessing information
Method of updating and refining the communication management plan as the project progresses
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Information Distribution
Making needed information available to project stakeholders in a timely manner
Includes implementing the communications management plan, as well as responding to unexpected requests for information
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Tools & Techniques (cont.)
Information-retrieval systems – Manual filing systems, electronic-text databases, project management software, and systems which allow access to such technical documentation as engineering drawings
Information-distribution systems – Methods such as project meetings, hard-copy document distribution, shared access to networked electronic databases, fax, electronic mail, voice mail, and video conferencing.
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