DELIVER in Asia(英文版)(ppt 58页)
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DELIVER in Asia(英文版)内容提要：
Service and Integration：
Organisation manages business through multi-functional teams, exploiting functional excellence whilst focusing on immediate upstream and downstream customers
Information requirements optimised for management of internal organisation
Customer base predominantly key account (>60% Volume weighted)
Key supplier consolidation - relationship management
Integrated Network and Collaboration：
Organisation focus on extended Supply Chain (Customers and Suppliers)
Information shared with all parties in the extended Supply Chain
High percentage of business in a few key accounts
Supplier base consolidated - partnership management
Outsourcing partnership：
DO
encourage an open environment, sharing risks and rewards
understand YOUR performance BEFORE you hand over
continue to measure cost, service, quality
COMMUNICATE: treat them as a department
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