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绩效管理英文资料(PDF 33页)

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资料简介:

“People and their managers are working so
hard to be sure things are done right, that
they hardly have time to decide if they are
doing the right things.”
Stephen R. Covey
© 2002 by Howard Rohm. All rights reserved. “Performance Counts…”™
U.S. Foundation
for Performance
Measurement Seminar Objectives
􀁺 Introduce a framework for building and implementing a
public-sector balanced scorecard performance
management system
􀁺 Learn how to use a balanced scorecard in a managingfor-
results environment
􀁺 Understand how a scorecard system can help align
organization effort with strategy
􀁺 Learn best practices, and how to overcome obstacles
and challenges
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