老外的一份绩效管理讲义(ppt 213)
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点击下载Basics on Measurement
The 1993 Government Performance and Results Act (GPRA) requires the following:
(1) Establishing top-level agency’s policies and objectives as well as annual program goals
(2) Defining how the agency intends to achieve these objectives and goals
(3) Demonstrate how the agency will measure its own performance, including the programs
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