Haygroup的绩效管理流程手册（PDF 67）
所属分类：绩效考核
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Table of Contents
Performance Management Process Overview Page
· Introduction to the Performance Management Process . . 1
· Why Change? . . 2
· Definition of Terms
· State Laws on Performance Management . .
3
5
· Features of the PMP . . 6
· Role of Supervisors, Employees and Reviewers in the PMP . 7
· Time Guidelines for the PMP . . 10
· Summary of the PMP Form 11
· Layout of the Remainder of the Handbook . 12
Phase I: Planning . 13
· Introduction to the Planning Phase . 15
· Accountabilities . 16
· Creating Performance Standards 18
· Designating the Importance of Accountabilities . 20
· Example of an Accountability on the PMP Form 20
· Explaining Behaviors . . 21
· Examples of Behaviors . 23
· Completing the Planning Phase . . 28
Phase II: Coaching . . 29
· Ongoing Feedback . 31
· Collecting Performance Information 32
· Preparing for Coaching Sessions 33
· During a Coaching Session .
· Coaching vs. Progressive Discipline
34
36
Phase III: Review 37
· Review . 39
· Preparing for Review Sessions . . 40
· Rating Errors and Biases 41
· Rating the Accountabilities .
· Borderline Cases: How to Decide? .
42
43
· Overall Accountability Rating . . 45
· Rating the Behaviors 46
· Overall Performance Rating . 47
· Summary/Development Plan 49
· Preparing for the Year-End Discussion . 50
· During the Year-End Review 51
· Writing the Development Plan . . 53
· One PMP Cycle Ends, Another Begins . 55
Appendix . 57
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