人力资源管理自查（英文版）.pdf28
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Department Organization Questionnaire
The Human Resources Department is structured, organized and equipped to
provide overall strategy, direction and effective management of the organization’s
human resources function to accomplish organizational objectives.
1. Is there one department or function within the organization that is responsible
and accountable for planning, establishing, overseeing and coordinating all
human resource policies, systems and services for all 11 major categories?
2. Does the senior-level human resources manager report to the same level
position as all other major staff and line departments within the organization?
3. Does the senior human resources manager participate in addressing the
organization’s strategic, tactical and policy issues?
4. Does the senior human resources manager integrate all HR activities with the
organization’s strategic business plan.
5. Does the Human Resources department demonstrate a clear understanding of
organizational and customer needs?
6. Are HR services and functions aligned and prioritized to organizational and
customer needs?
7. Has a department mission statement been developed explaining its purpose
within the organization?
Has this mission statement been communicated to all management personnel?
Has this mission statement been communicated to other customers throughout the
organization?
If so, to whom?
How?
8. Does the Human Resources department take a lead in striving for a more
empowered and participative work force (productivity improvement, cost
reduction, quality improvement and improved quality of work life programs?)
9. Has a Human Resources department organization chart been published and
distributed?
If so, to whom?
Does the organization chart clearly define functional responsibilities and whom
customers can contact for service?
10. Are job descriptions established for all HR personnel stating major job
objectives, responsibilities and accountabilities?
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