精品资料网 >> 企业管理 >> 组织设计 >> 资料信息

Conflict & negotiation(英文版)(ppt 22页)

所属分类:组织设计

文件大小:99 KB

下载要求:10 学币或VIP

点击下载
资料简介:

Conflict & negotiation(英文版)内容提要:
1.Transition in conflict thought
The traditional view--the belief that all conflict is harmful & must be avoided
human relations view--the belief that conflict is a natural & inevitable outcome in any group
interactionist view--the belief that  conflict is not only a positive force in a group but  absolutely necessary for a group to perform effectively
……

Potential opposition or incompatibility
Causes(sources)-- presence of necessary condition creating opportunities for conflict to arise
communication--semantic difficulties(training, selective perception, inadequate information) , insufficient exchange of information(over commu., noise in channel(filter,different)
structure--size (tenure),specialization,jurisdiction ambiguity,diverse function goals,much participation
personal variables--authoritarian & dogmatic,low esteem;differing value systems(prejudice,evaluation)
……

Distributive : Claiming value
Negotiation that seeks to divide up a fixed amount  of resources;a win-lose situation
essence: negotiation over who gets what share of a fixed pie; adversaries--any gain made at your lose
bargaining zone: aspiration range (resistance point,target --) ;  settlement range             
Outcome:  Compromise/ split the difference;                Take a position & stick to it,Argue persuasively use power tactics (bluffs, threats,commitment)


..............................

上一篇:Power & Politics(英文版)(ppt 17页)

下一篇:Organization Culture(英文版)(ppt 22页

某装饰工程施工组织设计(DOC 50页)

球墨铸铁承插给水管道工程施工组织设计(DOC 77页)

钢结构网架工程施工组织设计(DOC 31页)

市政道路工程施工组织设计教材(DOC 74页)

施工组织设计课题设计任务书范本(doc 9页)

施工组织建设与计划(ppt 42页)

精品资料网 m.cnshu.cn

Copyright © 2004- 粤ICP备10098620号-1