Understanding Groups and Teams 15(ppt 23页)

Understanding Groups and Teams 15 Intorducition:
Define the different types of groups.
Describe the five stage of group development.
Explaining Work Group Behavior
Explain the major components that determine group performance and satisfaction.
Discuss how roles, norms, conformity, status systems, group size, and group cohesiveness influence group behavior.
Tell how group norms can both help and hurt an organization.
Define group think and social loafing.
Explaining Work Group Behavior (cont’d)
Describe the relationships between group cohesiveness and productivity.
Discuss how conflict management influences group behavior.
Tell the advantages and disadvantages of group decision making.
Creating Effective Teams
Compare groups and teams
Explain why teams have become so popular.
Describe the four most common types of teams.
List the characteristics of effective teams.
Group
Two or more interacting and interdependent individuals who come together to achieve particular goals.
Formal groups
Work groups defined by the organization’s structure that have designated work assignments and tasks.
Appropriate behaviors are defined by and directed toward organizational goals.
Informal groups
Groups that are independently formed to meet the social needs of their members.

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