TS2 manual APAC(ppt132)

资料简介：

This manual is based on the requirements of the international standards:  - ISO 9001:2000  - ISO/TS16949:2002   (item 7.5.1.7. Feedback of information from service and item   7.5.1.8. Service Agreement are excluded)  - Supplemented with the implemented aspects of the  Philips Business Excellence model. (= EFQM)
 The manual is classified according to the by PSS defined Core processes, Sub processes, Management and Support processes including the interactions between these processes.

Annex 2 shows the relation matrix manual - ISO/TS requirements

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