QFD质量认证管理培训资料(PPT 47页)
所属分类：QFD质量功能展开
文件大小：1041 KB
下载要求：10 学币或VIP
点击下载
资料简介：
..............................
主要内容：
Quality Function Deployment
Learning Objectives
Process Overview
QFD and the House of Quality
House of Quality
Benefits of QFD
Less Time, Less Cost of Development
QFD Steps
QFD in Detail
1. Customer Needs (VOC)
Example: High-End Children’s Bicycle Design
2. Critical Customer Requirements (CCRs)
Principles of Establishing Good Critical Customer Requirements
Principles of Establishing Good Critical Customer Requirements CCR’s
2. Critical Customer Requirements High-End Children’s Bicycle Example
3. Interrelationship Matrix
3. Interrelationship Matrix Evaluate Relationships – Bicycle Example
3. Interrelationship Matrix Determine Relative Importance of Each CCR
3. Interrelationship Matrix Analyze It
4. Customer Rating of Competitors
4. Customer Rating of Competitors (Cont.)
4. Customer Rating of Competitors (Cont.)
4. Customer Rating of Competitors High-End Children’s Bicycle Example
5. Correlation Matrix
5. Correlation Matrix (Cont.)
5. Correlation Matrix (Cont.)
5. Correlation Matrix High-End Children’s Bicycle Example
6. Technical Comparison
6. Technical Comparison (Cont.)
6. Technical Comparison High-End Children’s Bicycle Example
7. Performance Targets
7. Performance Targets (Cont.)
7. Performance Targets (Cont.)
7. Performance Targets High-End Children’s Bicycle Example
Analyze and Diagnose HOQ
Analyze and Diagnose HOQ (Cont.)
Analyze and Diagnose HOQ Perform Risk Analysis
Overview of QFD
COMMON QFD PITFALLS
THE “STATIC” QFD
POINTS TO REMEMBER
Exercise- Mousetrap QFD
VOC-Next Generation Mouse Traps
Competitors Benchmarking Information
Takeaways
..............................
精品资料网 m.cnshu.cn
Copyright © 2004- 粤ICP备10098620号-1
