质量管理八大原则原则中英文(doc 15页)
所属分类:质量认证
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点击下载本译文表述的虽然是ISO9000:2000系列标准下的质量管理原则,但这些原则与CMM/CMMI标准的管理原则是相通的。特别是CMMI标准,综合了三个源标准,也借鉴和融合了当今适用的管理理论和实践,包括ISO9000等其他的标准的管理思想。
各软件企业所服务的行业不同,企业性质不同,组织战略不同,实施ISO9000标准,推行CMM/CMMI标准也就会有不同的实施方法。但管理原则应该是一致的。
所以,本人翻译了ISO官方网站上的这篇文章,希望对广大企业理解和实施CMM/CMMI/ISO9000标准有启发和帮助。
Introduction
介绍
This document introduces the eight quality management principles on which the quality management system standards of the revised ISO 9000:2000 series are based. These principles can be used by senior management as a framework to guide their organizations towards improved performance. The principles are derived from the collective experience and knowledge of the international experts who participate in ISO Technical Committee ISO/TC 176, Quality management and quality assurance, which is responsible for developing and maintaining the ISO 9000 standards.
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