Six Sigma的基本含义-英文版(ppt 51页)
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“Six Sigma is a goal for process improvement that forces us to put our vision of quality in numerical terms” 。“Good quality does not necessarily mean high quality. It means a predictable degree of uniformity and dependability at low cost with a quality suited to the market.”
“If you continue to manage the business the way you have always managed it, you will continue to achieve the same results.”Continuing to manage the business as you have always managed it, and believing that somehow,mysteriously, performance will improve.
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