ISO9001(2000)(ppt 22)
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The name ISO was actually borrowed from
the Greek word: ISOS
ISO 9000 :
International Quality Management and Quality Assurance Standards
ISO 9001 Principles
Say what you do.
(Mission, responsibilities, goals,process steps, process or work description, etc.)
Do what you say.
(Perform to the point to obtain desired results; document and implement processes and record the results.)
Prove it, show evidence.
(Show the documented processes and recorded results.)
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